"So, you want some CLEAR WiMAX do ya? Have I got a deal for you..."
Your salesman may not resemble this guy, but just as with used cars (or anything else for that matter), you should be happy with your purchase and your service after spending your hard earned money. Purchasing service online, or at a brick and mortar store is a method used by many new WiMAX customers, but presents one problem area that is echoed by a few unlucky consumers...they can't get a good signal when they go to set up their home modem.
The first step in the process when you decide you might want WiMAX service is to put your address in geographical coverage map to see if the service is even available in your area. Basically, the answer is going to be yes or no. Simple right? If the answer is no, all might not be lost. You may be more interested in the mobile service, and don't really need the home service, so your residence or office location may not be a factor in your decision to get WiMAX. However, with the "Pick 2" program being offered by WiMAX, there is good reason to get the home service, even it you already have cable or dsl internet service. Since a "Pick 1" plan will cost you $45/mth, and the Pick 2 can be chosen for only $5 or $10 more per month, it just makes economical sense to go with the Pick 2 plan. Now you have both home and mobile service, for one heck of a price that is generally cheaper than your monthly payment to your cable or telephone company for internet service at home only.
Getting back to the coverage issue...WiMAX is a wireless service after all. Signal strength at any one location can be affected by several factors. Tall buildings, lots of trees, hills, and other obstructions could possibly reduce the signal level in any one particular location. Luckily, WiMAX technology can overcome many line of sight problems, but the fact is, it's possible to have an unusuable signal at some specific point within the outlined coverage area. It's not going to be much fun if you purchase your service online, or at a retail outlet, only to find the home service doesn't work for you. Now, since you have already paid to sign up, and maybe purchased your equipment instead of leasing, you will have to start the process of cancelling your home service, shipping the modem back, and working through customer service to arrange for changes or refunds.
AusTex VoIP solves this problem by offering a free on site assessment of signal quality. If you're interested in CLEAR WiMAX service, give us a call. We can answer any preliminary questions over the phone. We can check your address to verify your location is included in the coverage area, which will determine if it's possible to get home service in the first place. Then, if you're ready, we can schedule an appointment to come to your location to demonstrate the equipment and verify that your address is going to get an acceptable signal. We'll speed test and check for latency issues at that time also. If everything checks out and you're ready to buy, we will have new equipment with us, and be able to set you up in just a matter of minutes. So call (512) 600-0990 and give us the opportunity to make you a happy CLEAR WiMAX customer.
